All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
For international orders, we use FEDEX/DHL express. Please note we are not responsible for any duties or fees that might occur.
We aim to process all orders within 1-3 business days.
However, during the holidays processing times may vary depending on the volume of orders being fulfilled. You can always contact us prior to ordering if you have any questions. We will work diligently to process our orders as quickly as possible.
Estimated shipping Cost & Transit Time
We offer Free Express Shipping, no matter how small or large your order is, you pay nothing extra for shipping. The price you see for each item is the total and final price, so you can shop knowing that there are no last minute nasty surprises at checkout.
United States, Canada & Europe: 2-3 business days
Australia & New Zealand: 3-5
Expediting may be possible. If you would like to expedite your order, or need your order by a specific time frame, please contact us before placing your order so that we can ensure your order reaches you in time.
Please note that we are not responsible for any delays resulting in weather or carrier errors. We apologize in advance for any such delays and will work diligently with our carriers to ensure your order reaches you safely and in timely manner.
Please be aware that mail carriers will attempt to deliver your parcel approximately 3 times. After the 3rd attempt, the parcel will be returned to sender and you will be refunded minus the shipping cost. If you are not able to receive your parcel, each carrier offers parcels to be held at “Will Call” for your convenience. You might also be able to arrange a specific delivery day. Please contact the carrier for more information.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org.
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com.